Welcome to Catalyst Analytics Help

Everything you need to connect your clients' social accounts, generate reports, and manage your team — all in one place.

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What is Catalyst Analytics?

Catalyst Analytics is a social media reporting platform built for agencies and in-house marketing teams. It pulls live data from your clients' Instagram and TikTok accounts and turns it into clean, branded reports you can share with stakeholders or export as a PDF.

Key things you can do:

  • Connect social accounts — link Instagram and TikTok via OAuth, or send clients a self-service connect link
  • Generate reports — pick a client and date range; Catalyst fetches the data and builds the report automatically
  • Competitor intelligence — scrape public competitor accounts on Instagram and TikTok, score posts by engagement rate, and auto-populate the top performer into your reports
  • Add context — enrich reports with competitor highlights and content inspiration you've curated
  • Share and export — generate a shareable link or export as a standalone HTML file (great for PDFs)
  • Collaborate — invite team members and control which clients they can access
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New here? Head to Getting Started for a step-by-step walkthrough of your first report.

Need more help?

If you can't find what you're looking for, reach out to the Catalyst team at hi@catalystcommunications.com.au.