Welcome to Catalyst Analytics Help
Everything you need to connect your clients' social accounts, generate reports, and manage your team — all in one place.
Quick navigation
Getting Started
Log in, explore the dashboard, and set up your first client.
Managing Clients
Create and edit client profiles, track platform connections.
Connecting Platforms
Link Instagram and TikTok accounts — directly or via a client link.
Generating Reports
Build, save, share, and export beautiful analytics reports.
Competitor Intelligence
Scrape competitor accounts and surface their highest-performing content.
Predictions
Statistical forecasting — engagement trends, virality analysis, best time to post, and content mix impact.
Team Management
Invite team members, set roles, and assign clients.
Account & Security
Change your password and set up two-factor authentication.
What is Catalyst Analytics?
Catalyst Analytics is a social media reporting platform built for agencies and in-house marketing teams. It pulls live data from your clients' Instagram and TikTok accounts and turns it into clean, branded reports you can share with stakeholders or export as a PDF.
Key things you can do:
- Connect social accounts — link Instagram and TikTok via OAuth, or send clients a self-service connect link
- Generate reports — pick a client and date range; Catalyst fetches the data and builds the report automatically
- Competitor intelligence — scrape public competitor accounts on Instagram and TikTok, score posts by engagement rate, and auto-populate the top performer into your reports
- Add context — enrich reports with competitor highlights and content inspiration you've curated
- Share and export — generate a shareable link or export as a standalone HTML file (great for PDFs)
- Collaborate — invite team members and control which clients they can access
New here? Head to Getting Started for a step-by-step walkthrough of your first report.
Need more help?
If you can't find what you're looking for, reach out to the Catalyst team at hi@catalystcommunications.com.au.