Getting Started

From your first login to your first report — here's everything you need to know to hit the ground running.

Logging in

Go to app.catalystcommunications.com.au/login and enter your email and password. If you haven't received an account yet, ask your admin to invite you from the Team page.

The dashboard

After logging in you'll land on the Dashboard. This is your home base — it shows all the clients your account has access to.

Each client card shows:

• Platform badges — whether Instagram and TikTok are connected (orange = connected, grey = not connected)
• Generate Report — jump straight to reporting for that client
• Connect / Disconnect buttons (admins only)
• Get Connect Link — generate a self-service link to send to the client (admins only)

Your first client

If you're an Admin or Super Admin you can create clients. Members can only view the clients assigned to them.

1. Open the New Client modal

   Click + New Client in the top-right of the dashboard.

2. Fill in the client details

   Enter a name (e.g. "Catalyst Comms") and a URL-safe slug (e.g. catalystcomms). The slug is auto-generated but you can edit it. Optionally add a logo URL, website, and brand accent colour.

3. Save the client

   Click Create Client. The new client card appears on your dashboard.

4. Connect their social accounts

   Click Connect Instagram or Connect TikTok on the card, or use Get Connect Link to send the client a self-service link. See Connecting Platforms for details.

5. Generate your first report

   Click Generate Report on the client card, choose a date range, and click Generate. See Generating Reports for the full walkthrough.

Navigation overview

• Dashboard — all your clients at a glance
• Generate Report — the full report builder
• Team — manage team members (admins only)
• Settings — your account, password, and 2FA
• Admin — platform-wide view of all organisations (super-admin only)